Terms & Conditions

GENERAL NOTES & CONDITIONS

Client confidentiality will be maintained at all times. Details of your records will only be released upon your written consent. This includes to General Practitioners (GPs).

In some cases, dependant on your symptoms, you may be referred to your GP. This is to ensure nutritional advice given and any current medication can work together to produce the best possible results to enhance your health. Nutritional advice is not an alternative to medical advice, and you are encouraged to discuss your symptoms with your GP first.

Children aged under 18 years old must be accompanied by a parent, or guardian, at all times.

Balance Nutrition will endeavour to provide advice that may help resolve health problems, however, following the advice provided is at the discretion of the client and no guarantees as to improved health can be made.

Balance Nutrition will make every effort to ensure any supplementation suggested will enhance the clients’ health, however, the client retains the responsibility for taking any supplementation.

Balance Nutrition retains copyright of all written material provided.

FEES & CANCELLATION POLICY

Initial single appointments are £115, follow-up appointments are £65.

Initial double appointments are £170, and with follow-up appointments being £95.

Payment should be made by cash or cheque at the time of the appointment. Cheques should be made payable to ‘Balance Nutrition’. BACS payments can also be made to Abbey account 41277641, sort code 09-06-66.

Appointments missed, or cancelled, within 48 hours will be subject to a 50% cancellation fee. Within 24 hours a 100% cancellation fee applies.

Where goods are ordered out with consultations payment should be made by cheque to Balance Nutrition within 30 days of the order date. Late payment may be subject to an additional charge of 10%.

All goods supplied remain the property of Balance Nutrition until payment is received in full. However, please advise Balance Nutrition if your goods do not arrive within 4 working days of the order date.